General Information

Test results are released to the electronic health record system, APeX, promptly upon completion.  Please check APeX before calling the laboratory for test results.


The incident reporting system is designed for UCSF staff to communicate problems and/or concerns.

Non-UCSF providers and patients can send feedback and/or complaints directly to the Laboratory Director of the relevant laboratory by calling the lab at phone number posted above.  Please include as much detail as possible, so that prompt and appropriate action can be taken.

CLIA Complaint Brochure